To proceed, one would need to uninstall the Office programs listed on the error, then attempt the install once again. The prompt will then list the Office programs at issue.īecause Click-to-Run and Windows Installer versions of Office have compatibility issues, the 365 installer may not function while the older Office programs remain installed. “We’re sorry, Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office programs installed on your computer:” If you are attempting to install the Office suite through, you may receive the following error if you have Windows Installer versions of Office installed on your computer:
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